GAFFNEY — With no outages on its system, Broad River Electric Cooperative is lending a helping hand to another electric cooperative trying to restore power to more than 20,000 of its members.
The Electric Cooperatives of S.C. announced Thursday morning that as of 6 a.m., 137,000 electric cooperative members were without power as a result of a winter storm system that has brought snow, ice, and below freezing temperatures to South Carolina.
Of the 20 electric cooperatives covered in the report, only four had no members without power as of that morning.
Broad River Electric Cooperative was one of those four and because of this, the cooperative was sending assistance to the Berkeley Electric Cooperative which has 23,872 of its members without power.
Josh Crotzer, Member Services Coordinator for Broad River Electric Cooperative, said the cooperative had prepared for the possibility of power outages by stocking its service trucks and having its personnel at the ready to respond. In addition Crotzer said the cooperative also brought in contracted power restoration crews from Pike Electric and Asplundh Tree Expert Company to assist its personnel in the event of significant loss of service to cooperative members.
Since its system did not experience any significant interruptions, Crotzer said Broad River is releasing the contractor crews it had on standby and sending them to assist Berkeley Electric Cooperative personnel in restoring power to its members who were without it Thursday morning.
Berkeley Electric Cooperative’s service area includes Berkeley, Dorchester, and Charleston counties.
Crotzer added that while it has released the contracted power restoration crews, Broad River Electric’s personnel are still on duty and ready to respond to any issues in its service area.
Any Broad River Electric Cooperative members who do experience a loss of service should call the cooperative’s automated outage management system. To use the PORCHE management system to report an outage at your home, call 864-489-5738 in Cherokee County and (866) COOP OUT or (866) 266-7688 toll free in other counties.
Cooperative members who can’t get through at first should keep calling as the system will eventually have an open line. It is important for cooperative members to keep a current phone number on file and this should be the number they call from to report any outages.
Members can also report outages using our smartphone app or by texting. However, your number must be registered ahead of time. Go to broadriverelectric.com for more information.
Broad River Electric Cooperative is a non-profit, member-owned distribution cooperative providing services to more than 20,000 members in Cherokee, Spartanburg, Union and Newberry counties in South Carolina and Cleveland, Polk and Rutherford counties in North Carolina in order to improve the quality of their lives.
Charles Warner can be reached at 864-427-1234, Ext. 14.